How Does Melissa Fach Handle the Social Media Front Lines for @Moz?

-dessous. Learn more You're viewing YouTube in French. You can change this preference below. Liste de vidéos à visionner File d'attente __count__/__total__ Chargement… Transcription Impossible de charger la transcription interactive. Chargement… Pour évaluer une vidéo, vous devez la louer. Cette fonctionnalité n'est pas disponible pour le moment. Veuillez réessayer ultérieurement. Keep calm and carry on in social media management Who would have thought you might need a masters in mental health as a prerequisite to be a social media manger? If you answer the wrong way or offend the wrong person, you can actually take down the whole company says social media management expert and Melissa Fach. Social Media is a delicate fine line. Let the customer leave your brand with a positive feeling. How do you do that?Defending your company might not work Admitting you are wrong and being transparent might be the best route.Melissa shows us how and also sprinkles in the TAGFEE way to handle social, it works every time..Transparent, Authentic, Generous, Fun, Empathetic and Exceptional.Check out more about Moz here http://moz.com/Join the community here https://twitter.com/mozFind out more about Lisa Buyer here http://thebuyergroup.com/Or join Lisa Buyer on social here https://twitter.com/lisabuyerFollow melissa Fach here https://twitter.com/SEOAware Chargement… Chargement… Opération en cours… Chargement… Opération en cours… … continua →